Experienced engineering team provides comprehensive technical assistance from equipment selection and installation to commissioning, operation training and maintenance guidance. Provide remote technical supports in emergence or daily operation.
All customers are welcome to visit our manufacturing facility to inspect equipment, if on-site visit isn’t available, we provide video inspections and assist third-party quality inspections before shipment
We shall conduct an operation follow up visit within 30 days upon completion of SAT acceptance, to check the actual operating status of equipment, collect user feedback and respond to relevant issues in a timely manner.
Upon receiving emergency notification from the customer, our team shall respond within 2 hours. For special cases, our technical personnel shall arrive at customer's site for on site troubleshooting and assistance within 48 hours.